
These entries are logged in either the Setup or MSI Verbose log.ġ612: The installation source for this product is not available. Many of the following messages are SQL-specific and are not limited to this issue. Other error messages might be triggered by missing Windows Installer Cache files. It is not possible to replace only the missing files from a previous backup. To restore the missing files, a full system state restoration is required. Reinstallation of the operating system and all applications.Failure recovery methods that can restore the full system state backup.System Restore points (available only on client operating systems).If you have backups for your system that were made before the file deletions, consider the following options: If you use such third-party products and recommendations, you do this at your own risk. For legal and supportability reasons, we cannot recommend or endorse any of these entities.

Some third-party entities claim to be able to rebuild or repair the Windows Installer cache. Utility for Office patch maintenance tasks "log, repair, apply, remove, clean" If the missing installer cache files are Microsoft Office or SharePoint files, follow the instructions in the following topics on the Microsoft website:Ĭollect data about Office installations by using Robust Office Inventory Scan If the missing installer cache files are SQL Server files, see How to restore the missing Windows Installer cache files and resolve problems that occur during a SQL Server update. Windows support engineers cannot help you recover missing application files from the Windows Installer cache.

In some cases, you may have to rebuild the operating system and reinstall the application to fix the problem.

You must follow the procedures or steps recommended by the application vendor to restore the files. If application files are missing from the Windows Installer Cache, ask the vendor or support team for the application about the missing files. Missing files cannot be copied between computers because the files are unique. When a product is installed by using the Windows Installer, important files are stored in the Windows Installer cache that are required for uninstalling and updating applications. If the installer cache is compromised, you may not immediately see problems until you take an action such as uninstalling, repairing, or updating a product. By default, this cache is located in the c:\windows\installer folder, and it should not be deleted. The Windows Installer Cache is used to store important files for applications that are installed by using Windows Installer. This article discusses how to restore missing Windows Installer cache files.Īpplies to: Windows 10 - all editions, Windows 7 Service Pack 1, Windows Server 2012 R2 Original KB number: 2667628 Summary
